Frequently Asked Questions
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·How can I move a song between two different computers?  
·How can I copy the entire database for another user?  
·How can I back up my database?  
All of these questions have a similar answer. The entire database is saved on disk, one file per song. At the bottom of the library, on the status bar, is the folder of the currently open database - which contains the path on disk where the songs can be found. Open that folder from Windows. You can copy an entire folder full of song files to a floppy or CD-R or any suitable media, move it to any other location on your hard disk, etc. Note: make sure Worship LIVE! isn't running if you move or delete files; you may confuse Worship LIVE! if you try to use a deleted song! Also, see this note for information on CD backups.  

·How come I cannot copy my entire database to a single floppy or CD-R? There is still plenty of disk space left!  
Windows itself only allows a certain number of files (about 120) to be placed in the topmost level of a disk folder. All you need to do is create a subfolder or folder, and copy the files into that folder instead. Now the only limit is disk space.  

·I moved my database to a new computer, and now all my MIDI files won't play. Why?  
·The program can't seem to find some of my MIDI files anymore. Why?  
Probably because you told Worship LIVE! where to find those files on your hard disk, and then you moved them. You need to re-associate the MIDI files, or (if you're moving the files to a new computer) make sure the folder structure is identical to the old computer.  
·I can't get my audio files to play in Worship LIVE.  
First, make sure you've properly associated a multimedia file with the song. Second, Worship LIVE! uses the Windows built-in multimedia player to handle multimedia files; if Windows is not configured for multimedia files, Worship LIVE! can't play them either. You may need to check your multimedia setup in Windows. If you can double-click the multimedia file from Windows, and it plays properly, Worship LIVE! should handle the multimedia file just fine also - as long as it can find the desired file.  

·I can't get my video files to play in Worship LIVE.  
The program uses the Windows built-in video support. If you can double-click a video file and it plays properly in Windows Media Player, then this program should also be able to play it. If not, this program will be unable to play it. Some AVI files are actually MPEG files (*.mpg) with the wrong file extension - you may want to try changing the file extension to "mpg" instead of "avi" and trying again.  

·Hey! I'm a registered user. Worship LIVE! was running fine, completely unlocked, and now it's suddenly locked again.  
Did you change the network name of your computer under the Network:Identification:Computer Name control panel tab? Worship LIVE! uses this information to verify the registration information. You need to re-unlock Worship LIVE! (you DID save the unlock key and username, right?) and this will not happen again unless you change the computer name.  
Did you reinstall Windows? The Worship LIVE! preferences, saved in the Windows Registry, may have been lost. Dig out that unlock key and user name (you DID save it, right?) and re-unlock.  
When you unlock Worship LIVE, a copy of the unlock code is stored in the My Documents folder.  

·I have a computer at my house, and another at the church, and my worship leader also uses a home computer for preparing worship. Do I REALLY need to buy three copies of Worship LIVE! to feel honest?  
If you use Worship LIVE! with the projection features, no you don't. Read the license agreement carefully. Roughly stated, it specifically gives you permission to use Worship LIVE! on up to five computers, PROVIDED they are all used by members of the same church, for church purposes.  
If you have not purchased the Projection Features, then YES, you do need to purchase separate copies.  

·When I transpose a song lots of times, the chords move around.  
This program uses spaces to maintain chord positioning, especially when newly transposed chords have a different length than the starting chord, such as "A" to "Bb". But when you transpose the song more than a couple times, the chords are no longer at exactly the same starting positions - so on the next transposition they may end up even farther away. Ideally, you would begin with a fresh copy of the song for each transposition - but what if you edit the song between transpositions? You would lose the editing if the program started afresh. Since the program cannot easily resolve this quandary, it is designed to simply use the current text of the song for each transposition. So if you need to go up eight or nine half steps, you probably should select the correct key from the Transpose song menu, rather than using the Up or Down buttons many times. Note that if you don't save the transposed song, you will start with a fresh copy the next time you open the song.  

·I'd really prefer not to have a footer or icon on each printout.  
No problem - go to the Page Setup tab of the Preferences dialog, and select which items you want on the printout, and in which orders. You can even select a custom icon.  

·When I print one of my songs, the song font gets too small to read.  
If your song is very wide or long, you may need to uncheck the Auto-fit to page height or Auto-fit to page width options in the Print dialog. Otherwise the program will shrink the font down until the song fits on a single page.  

·The chords shift when I transpose a song. Why?  
To maintain proper chord positioning, the program uses tabs and spaces to try to properly position your chords. But a space has a finite (and in some fonts, large) width - preventing a perfect alignment.  

·I'd really prefer to hide some items on the Projection display. Can I do that?  
Yes; there are many options for formatting the projection display. Go to the Projection preferences, click the Format Default Projection Display button.  

·Why can't I transpose from A to Am?  
Because it's not musically possible to transpose from a minor to a major key, or vice versa.  

·I'd really prefer it if the program always started up with the same database; we have two other users and every time I start it up, it's in the wrong database.  
No problem; select the Views preferences, and (with the correct database loaded) click the Locked Startup Database checkbox. Until you uncheck it, the locked database will always be loaded at startup.  

·The startup time is taking too long. Can I speed it up any?  
If your database is getting large (over a few hundred songs) the load time will increase, since the program needs to load a longer index of all the songs at startup. You should consider moving infrequently used songs into a separate database.  

·Several people use the church copy of Worship LIVE, but I'd really prefer that only I could add or delete songs.  
Easy enough - set a Song Editing Password in the Unlock preferences. This is not really secure, since anyone can delete the password, but it is a strong indication that you want some control over the database. Remember, anyone can edit or delete the song files stored on disk without using Worship LIVE, so this password is merely a deterrent.  

·I just imported a hundred songs and would like to change the default font for each one.  
Sorry; there is no function to do this. Instead, you should change the default font in the Fonts preferences, and then re-import all the songs. This will cause all the newly imported song files to use the new default font.  

·Can I use bold, underline, or italics in a song?  
Certainly. Any formatting you can enter from the song menus is acceptable. Almost all formatting will also be transferred when you cut-and-paste from your word processor software.  
·Can I print to an RTF or text file?  
Yes, you can! Open the song you wish to save as RTF, and select File:Export:Rich Text. You can also export to the clipboard, and then paste it into any word processor or Windows Notepad.  
·Can I archive all my songs to a single file?  
Yes. Select Edit:Export:Entire Database for Sharing. A single file will be generated, which can be imported using Edit:Import:Entire Database for Sharing. This makes it very simple to transfer a database to another computer. Be aware, however, that multimedia files are NOT included in this compiled database.  
·I just upgraded from an older version of Worship LIVE!. Can I import my existing database, or my old playlist files?  
Sure enough. In fact, Worship LIVE! can open songs from versions 2 through 5 directly. ("Parse" is just an older name for the Worship LIVE! software.) There are some important differences, however. For one thing, Worship LIVE! has some new song properties compared to the older versions. When you open older version songs, any missing properties will assume default values.  

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